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With over 600,000 outpatient visits and close to 70,000 emergency visits and 25,000 admissions per year, the complexity and sheer volume of information that the JGH must manage and make accessible 24/7 at the point of care to ensure the timely delivery of safe, high quality patient care is staggering. Medical information technology provides the infrastructure and systems to meet this need. It is the information backbone of the hospital and the foundation on which the JGH will move into the future.
Today, however, the JGH’s current IT infrastructure is beginning to show its age and needs to be urgently updated. This need becomes ever more pronounced as clinical departments rely more and more on these core systems for patient care. The most pressing priority is to build a new, fully redundant air-conditioned server room with a separate source of power and a new centralized UPS system to ensure uninterrupted access to patient-critical clinical systems and prevent any loss of data. Other major improvements urgently needed include:
Without a reliable, redundant and expanded information technology infrastructure and increased capacity, the JGH will not be able to maintain, let alone improve current levels of access, quality and safety to meet rapidly evolving medical and technological advances. A case in point is Pavilion K – the JGH’s new critical-care wing currently under construction –, where each and every department, nursing unit, operating room, piece of equipment and patient room will have to be supported by the proper IT infrastructure and systems to ensure seamless connectivity with the rest of the Hospital and effectively handle the expected increase in data volume.
“Today, practically all of the hospital’s vital functions are supported by the medical information technology infrastructure and systems. Ensuring the security, performance and availability of this IT infrastructure now and in the future is absolutely vital.”
– Dr. Stephen Rosenthal, Director, JGH IT Department
Investing in an up-to-date, robust IT infrastructure is vital to ensure that the JGH’s critical services will be available at all times to the population. The JGH needs an IT infrastructure that will ensure reliability, maintainability, and data integrity, as well as a high level of confidence that patient information will be available for all medical staff 24 hours per day, 7 days a week. The ability to make the right piece of information accessible to the right medical professional at the right time, each time, every time, the first time is an absolute necessity for the proper diagnosis, treatment and follow-up as well as the safety of patients.
The Department of Information Technology at the JGH